HOW CAN I CONTACT LOST & FOUND?
WHAT ARE THE BOX OFFICE HOURS?
WHAT DO I DO IF I NEED MY WRISTBAND REPLACED?
If wristband replacements are needed for any reason, you must call Ticketmaster customer service at 1-800-653-8000 to set up your account as pick up at the box office. There is a $10 fee to replace any broken or lost wristband.
HOW DO I PURCHASE TICKETS?
HOW MANY TICKETS CAN I BUY?
Ticket purchase limits are Eight (8) 2-Day passes per person.
IS THERE AN AGE LIMIT?
“Budweiser Made In America” is an all-ages event. However, to enter the festival beer garden areas, you must be 21+ and have valid photo ID.
Will the festival accommodate vegetarian, vegan, or gluten free diets?
GETTING TO PHILADELPHIA BY PLANE?
Philadelphia International Airport is located seven (7) miles from downtown Philadelphia and serves over 25 airlines. Southwest offers daily nonstop flights from cities such as Chicago, Las Vegas, Orlando, Phoenix, Providence and Tampa Bay, etc. Travelers can also take advantage of direct or connecting service from 31 other destinations, such as Ft. Lauderdale, Los Angeles, Oakland, Houston and Seattle. The Airport is easily accessible from Interstates 76, 95, and 476. In addition, rail service to the Airport is available on SEPTA’S High Speed Aiport Line train that operates from 5:25 AM until 11:25 PM daily, every 30 minutes, with easy connections to 30th Street Station (1.2 miles from the festival site)
GETTING TO PHILADELPHIA BY TRAIN?
30th St Station is the main train station serving Philadelphia and only 1.2 miles from the “Budweiser Made In America” festival site. Amtrak, SEPTA and New Jersey Transit all service 30th St Station. Amtrak operates rail service along the Northeast Corridor stretching from Boston to Washington, and other major cities in the United States and Canada. Local train service is provided by SEPTA, which also connects to NJ Transit trains in Trenton, NJ en route to New York. NJ Transit trains also depart from 30th Street Station for Atlantic City, NJ Amtrak, (800) USA-RAIL SEPTA, (215) 580-7800 PATCO, (856) 772-6900 NJ Transit, (800) 772-2222
GETTING TO PHILADELPHIA BY CAR?
Philly is just two hours from New York City, 90 minutes from Baltimore, three hours from Washington, D.C. and about an hour from Lancaster County, Atlantic City and the New Jersey shore via major highways. More information on street closures, parking and security in Philadelphia coming soon.
GETTING TO PHILADELPHIA BY BUS?
Philadelphia bus service has daily arrivals from all parts of the country. The Greyhound Bus Terminal is located at 10th and Filbert Streets. Megabus and BoltBus are bus services that offer spacious seating, free Wi-Fi and affordable fares. For more local trips, SEPTA’s bus, trolley and subway services will take you anywhere you want to go in Southeastern Pennsylvania. NJ Transit buses service routes between Philadelphia and South Jersey. Also check out the Chinatown Buses for affordable fares between Philadelphia, New York, Washington, D.C., Baltimore and Boston. For more information: Greyhound Lines (215) 931-4075 Megabus 1-877-GO2-MEGA SEPTA, (215) 580-7800 NJ Transit, (800) 772-2222
WHERE CAN I PARK IN PHILADELPHIA?
For a listing of parking options for “Budweiser Made In America” visit www.philapark.org. Metered parking in the city is often just 1-4 hours, so we encourage parking in a garage or lot.
CAN I TAKE PUBLIC TRANSIT?
CAN I BIKE THERE?
Yes, you can bike to “Budweiser Made in America”! Check back soon for our full bicycle plan that will include where you can stow your bike while you’re at the festival.
WHERE CAN I STAY IN PHILADELPHIA?
For more information on where to stay in Philadelphia and more detailed information about your stay, visit www.visitphilly.com
WILL THERE BE SAFE RIDES HOME AVAILABLE?
Rideshare services like Lyft and Uber are available in Philadelphia. It is recommended to have your app updated before the festival so you’re ready to go. Also, taxis can be found all over Philadelphia and are a fast way to get to your destination. Simply flag one down.
WHAT ARE YOUR REFUND OR EXCHANGE POLICIES?
All sales are final. There will be no reissues for lost or stolen tickets. The event is rain or shine. Ticket is for the “Budweiser Made In America” festival – not for a specific artist. Artists and schedule subject to change without notice. Artist cancellation is not grounds for refund.
WHAT IF I NEED TO CHANGE MY ORDER?
All sales are final. Orders are binding and not subject to change.
AM I ALLOWED TO EXIT AND RE-ENTER THE FESTIVAL?
There is no re-entry to the festival.
WHAT CAN I BRING WITH ME TO THE FESTIVAL?
NO Glass containers / NO Drugs / NO Alcohol / NO Animals (Except Service Animals per ADA guidelines) / NO Weapons (regardless of permit) / NO Lawn Chairs / NO unauthorized Vending of Products / NO Fireworks / NO Bicycles, Scooters, Skateboards or Motorized Vehicles / NO Glow Sticks / NO Food or drinks / NO Audio or Video Recording / NO Coolers (hard or soft unless for medical reasons) / NO Flags / NO Instruments / NO Professional Cameras / NO Laser Pointers / NO Spray Paint / NO Balls, Balloons, Frisbees / NO Fireworks / NO backpacks except those SMALLER THAN 12×12 in. NO EXCEPTIONS. / NO Bottles or Cans / NO Sealed Packages / NO Ladders and, Stepstools / Botta Bags or Camelbacks ONLY EMPTY / NO Flags, Signs or Banners regardless of size / Water Bottles: Philadelphia – Empty aluminum and factory sealed bottles up to 1 liter
WHEN I DANCE AT A CONCERT, I GET THIRSTY. WILL YOU HAVE A WATER PROGRAM?
Yes, there will be free filtered water service onsite with many stations.
I GET SUPER HUNGRY AT CONCERTS. WHAT KIND OF GRUB ARE YOU GONNA HAVE?
Fans can enjoy a variety of appetizing food choices from traditional festival and fair food to gourmet food trucks. More details about the “Budweiser Made In America” culinary experience coming soon.
WHO PICKS THE ARTISTS?
JAY Z personally curates the eclectic mix of artists performing at “Budweiser Made In America.”
HOW DO I MAKE A MEDIA REQUEST?
Please contact [email protected].
I HAVE A BUDWEISER QUESTION
Please contact Rory Roth at PMK [email protected]
I HAVE A QUESTION ABOUT PHILADELPHIA.
WILL THERE BE RECYCLING AT THE FESTIVAL?
Yes! Pick up a bag from the Budweiser Recycle & Play tent and return it filled with recyclables for a chance to win great Budweiser prizes. There will also be Budweiser Recycle Bins throughout the festival grounds where you can deposit your empty recyclables.
Keep America Beautiful and Keep Philadelphia Beautiful volunteers will be on site to help!
WHERE CAN I CHARGE MY PHONE OR TABLET?
We provide a secure and convenient way for you to charge your cell-phones, iPads, as well as store items for large-scale events. To reserve a locker for your event please visit http://smarturl.it/MIALockers17
IS THE SITE ADA COMPLIANT?
Yes, the site will be ADA compliant.
WHAT KIND OF SECURITY AND MEDICAL STAFF WILL YOU HAVE AT THE FESTIVAL?
“Budweiser Made In America” will have extensive security and medical staff onsite. If, at any time during the festival you need any assistance, seek out the medical tent, or look for a nearby security officer or festival staff member. Security is of paramount importance, as it is our priority to provide a safe and enjoyable weekend for all of our guests.
WHY DO PEOPLE NEED TO BUY A TICKET WHEN THEY CAN TRY TO SEE/HEAR IT FROM A NEARBY BUILDING OR STREET?
The best place to enjoy a show is without a doubt inside the venue. The “Budweiser Made In America” team features some of the most talented audio engineers and visual artists in the industry using state of the art production technology, all of which go into giving fans on the festival grounds the best possible concert experience. Fans that do not have a ticket will be directed away by security. No loitering around the perimeter will be allowed.
IS SMOKING ALLOWED AT THE FESTIVAL?
There is absolutely NO smoking of any kind permitted on Festival grounds.
WHAT ARE THE STREET CLOSINGS AND WHEN ARE THEY IN EFFECT?
Friday, September 1st – Tuesday Sept 5th; Work hours: 8:00am – 10:00pm
Full closure of site at 10:00am
Full closure to run through Tuesday, September 5th at 5am
Inner and outer roadways of Ben Franklin Parkway from N. 20th Street to Art Museum
N. 21 st Street from Pennsylvania Ave to Winter St.
N. 22nd Street from Pennsylvania Ave to Park Towne Pl.
N. 23rd Street from Pennsylvania Ave to Ben Franklin ParkwaY
Kelly Drive (inbound and outbound from N. 25th Street to Ben Franklin Parkway.
For any questions, please call the Made in America Community Hotline: (917) 732-7501